Frequently Asked Questions

Everything you need to know about shopping and shipping with us.

How long does international shipping take?

Standard international shipping typically takes 7-14 business days, depending on your location and local customs processing times.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.

Can I track my order once it has shipped?

Yes, once your order is dispatched, you will receive an email containing a tracking number and a link to monitor your package's progress in real-time.

What is your return policy?

We offer a 30-day return policy for most items. Products must be in their original packaging and unused condition to qualify for a full refund.

Will I have to pay import duties or taxes?

Depending on your country's regulations, your order may be subject to import duties and taxes. These fees are the responsibility of the customer and are collected upon delivery.

Are the products on your site authentic?

Absolutely. We work directly with verified global manufacturers and authorized distributors to ensure that every product we sell is 100% authentic and of the highest quality.